Welcome to GI Holidays! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the data we gather through our website, giholidays.com (“Website”). By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and payment details that you provide when booking a tour, subscribing to our newsletter, or contacting us through our website.
- Non-Personal Information: We may collect non-identifiable information such as browser type, device information, and website usage data through cookies, pixels, and other tracking technologies.
- Social Media Data: If you choose to link your social media accounts or interact with us on platforms like Facebook, Instagram, or Twitter, we may collect your social media profile information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process your bookings and reservations.
- To communicate with you regarding your inquiries, reservations, or special offers.
- To improve our website, services, and user experience.
- To send marketing emails, newsletters, and promotional materials (you can opt-out anytime).
- To comply with legal obligations and resolve any disputes.
3. How We Share Your Information
We may share your information with:
- Service Providers:Third-party partners that help us process payments, provide customer support, and analyze website traffic.
- Non-Personal Information: We may collect non-identifiable information such as browser type, device information, and website usage data through cookies, pixels, and other tracking technologies.
- Social Media Data: If you choose to link your social media accounts or interact with us on platforms like Facebook, Instagram, or Twitter, we may collect your social media profile information.
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering services, including payment processors, email marketing platforms, and customer service providers. These third parties are required to protect your personal information and may only use it for the purposes we specify.
We will not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.
We may also share information in the following circumstances:
- If required by law or in response to a legal process (e.g., a subpoena)
- To protect the rights, property, or safety of GI Holidays, our customers, or others
4. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption for sensitive data (such as payment information) and have implemented security procedures to safeguard the data we collect.
However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or update your personal information
- Request that we delete your personal information
- Object to or restrict the processing of your personal information
- Withdraw consent for the use of your data at any time
If you wish to exercise any of these rights, please contact us using the contact information below.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by GI Holidays. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
GI Holidays
C Blok, Dwarka Vihar,
Near-Silver Lining Old Age Home,
Najabgarh, New Delhi, 110043